Shipping & Delivery

Shipping Policy

Welcome to PrimesPlus Shipping Policy page! We are committed to ensuring that your shopping experience with us is smooth, reliable, and hassle-free. Please read the details of our shipping policy below to understand how we handle deliveries.

Order Processing Time

• Once your order is placed, we take 1-2 business days to process it.
• Orders placed on weekends or holidays will be processed on the next business day.
• You will receive a confirmation email with your order details and tracking information once your order has been dispatched.

Shipping Rates

We offer transparent and flexible shipping rates based on your location and order value:

1. Standard Shipping: Delivery in 5-7 business days with rates starting from $X.
2. Express Shipping: Delivery in 2-3 business days, available at an additional cost of $Y.
3. Free Shipping: For orders above $Z, we provide free standard shipping.

Note: Shipping rates may vary based on the size, weight, and destination of your order.

Delivery Timeframes

Our estimated delivery times are:

• Domestic Orders:
  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days
• International Orders:
  • Standard Shipping: 10-15 business days
  • Express Shipping: 5-10 business days

Delivery times may vary due to unforeseen circumstances such as holidays, customs delays, or weather conditions.

Order Tracking

• Once your order has shipped, you will receive a tracking link via email.
• You can use the link to monitor the status and estimated delivery time of your package.

If you encounter any issues with tracking, please contact our customer support team for assistance.

Shipping Restrictions

• We currently ship to [list of countries/regions you serve].
• Some remote areas may experience delays or additional shipping fees.
• PrimesPlus does not ship to P.O. boxes or APO/FPO addresses for certain regions.

Damaged or Lost Shipments

• If your order arrives damaged, please notify us within 48 hours of receiving the package. Include photos of the damaged product and packaging for faster resolution.
• In the rare event of a lost shipment, contact us immediately, and we will work with our shipping partners to locate your package or issue a replacement.

Customs, Duties, and Taxes

For international orders, the recipient is responsible for any customs duties, taxes, or import fees required by their country. Please check with your local customs office for details on these charges.

Changes to Shipping Address

If you need to update your shipping address after placing an order, contact us within 12 hours of order placement. Once the order is shipped, changes cannot be made.

Contact Us

For any shipping-related inquiries, please reach out to our customer support team at:

• Email: Primeplus.helpcenter@gmail.com
• Phone: +923009828487.

Thank you for shopping with PrimesPlus! We look forward to serving you and delivering your favorite products right to your doorstep.